Services

Our employees combine business and technical skills, allowing us to develop adapted software solutions implementing the latest technologies and harnessing organisational methods that fully support customer requirements.

Consulting

We prioritise proximity, listening and responsiveness.

We have specialist accounting teams, technical consultants and an active network of partners.

We offer acounting related services :

  • Accounts.
  • Tax affairs.
  • Auditing: internal organisation diagnostics.
  • Assistance with consolidation software or accounting systems.

 

We offer technical services including :

  • Technological decision-making.
  • Technical architecture for your information systems.
  • Project management.
  • Technical definitions and upgrades.
  • Technical training.

 

For more details, contact us.

Secure Cloud

  • Fast operational implementation
  • High security level
  • 24/7 availability
  • Immediate software updates to include new features, new users, change of scope, etc.

Secure

Separate databases & HTTPS encryption

Each customer’s data is stored in a separate database. This helps to eliminate any risk of unwanted leaks to another company’s database. All information is encrypted using the HTTPS protocol.

Daily backups

We store backups of your data in several different places with different hosts.

Confidentiality

The infrastructures are located in France. Your data belongs only to you. No JEX employee can view the content of your database without your permission.

All inclusive service, peace of mind

We support all stages of provision of the application, from its set up on our secure server to the final validation tests prior to commissioning.

The application service offer includes :

  • Analysis of service dimensioning according to the customer’s needs (request qty, user qty and role, database sizing, etc.).
  • Application and parameters set up.
  • Dedicated hosting of  your application on a full range of web hosting servers offering high availability.
  • Assistance contract for application maintenance and operation.

Energy saving solution

Our dedicated hosting is based on the latest generation of very low energy consumption platforms, for an environmentally friendly solution.

Servers are built according to the RoHS directive (free of lead, mercury, cadmium, hexavalent chromium, etc.). Waste generated in the manufacture or operation of the server is recycled or recovered by a specialist company.

Support

We offer our customers two levels of support for our products :

  • Premium : email and telephone support within 1 working day.
  • Platinum : email and telephone support within 4 working hours.

 

Our customers can contact our support service by email.

Tailored development

Our products evolve in line with customer feedback and requests.  Our development department remains at your disposal to make changes according to your needs. We can deliver all steps from initial brainstorming, through to maintenance, definition of terms of reference, development and testing. We can perform this work alone or in collaboration with customer teams.