Services and Hosting

Our employees have dual business/technical skills allowing them to develop suitable software solutions implementing the latest technologies while relying on organizational methods that truly take into account customer requirements.

ASSISTANCE, EXPERTISE, AND ADVICE

We prioritize close relationships, attentive listening, and responsiveness.

We rely on specialized business teams, technical consultants, and an active network of partners.

We offer a range of accounting-related services:

  • Accounting.
  • Taxation.
  • Audit: assessment of your accounting organization and work methodology.
  • Guidance on selecting accounting and consolidation software.

We also provide services in the areas of logistics and related invoicing:

  • Logistics.
  • Fixed asset depreciation.
  • Guidance on selecting management software.

We also deliver technical services based on our expertise:

  • Technology selection.
  • Technical architecture for your information systems.
  • Project management.
  • Development and technical implementation.
    Training.

Please do not hesitate to contact us for further details.

SECURE CLOUD HOSTING

Secure

Separate databases & HTTPS encryption

Each customer’s data is stored in a separate database. This helps to display any risk of unwanted leaks to another company’s database. All information is encrypted using the HTTPS protocol.

Daily backups

We store backups of your data in several different places with different hosts.

Confidentiality

The infrastructures are located in France. Your data belongs only to you. None JEX employee can view the content of your database without your permission.

All inclusive service, serenity

We support all steps of the application provision, from its set up on our secured server till the final validation tests prior comissionning.

The application service offer includes :

  • Analysis service dimensioning according to client’s needs (request qty, user qty and their role, database sizing, …).
  • Application and parameters set up.
  • A dedicated hosting for your application on a full range of web hosting servers offering a high availabilty.
  • Assistance contract for application maintenance and operation.
Energy saving solution

Our dedicated hosting offer lay on last generation of very low energy consumption platforms respecting the environment.

Servers are built according to RoHS directive (no Lead, Mercury, Cadmium, Hexavalent Chromium, …). Generated waste from the manufacture or server exploit are recycled or transformed by specialized company.

SUPPORT

We offer our customers 2 levels of support on our products :

  • Premium : email and telephone support within 1 open day.
  • Platinum : email and telephone support within 4 open hours.

 

Our clients can contact our support service by email

DEVELOPPEMENT

Our product progress with clients feedback and requests.

Our development department remain at your disposal to modify NavTrax according to your needs.

We can deliver all steps from original brainstorming, through maintenance, drawing up the terms of reference, development and tests. We can do it ourself or in collaboration with our client’s team.

Our hosting providers are exclusively French

Hebergement de nos logiciels en France
  • Rapid operational implementation
  • High level of security
  • 24/7 availability
  • Hosting in France and backup redundancy

What you need to know about hosting and the confidentiality of your data

RGPD europe

The location of your data has become a major strategic issue. Between the US Cloud Act, the European GDPR, and increasing customer demands, hosting in Europe is no longer an option but a necessity.

The CLOUD Act (Clarifying Lawful Overseas Use of Data Act) authorizes US authorities to access data hosted by any provider subject to US jurisdiction, even if your servers are located in France.

Sovereign European hosting and a French-law provider, free from any US extraterritorial reach, are essential to protect your business data. JEX and NavTrax meet all these requirements and guarantee the protection of your access and your data.

Discover how our solutions can optimize the financial close process.