Services

Our employees combine business and technical skills, allowing us to develop adapted software solutions implementing the latest technologies and harnessing organisational methods that fully support customer requirements.

Consulting

We give priority to nearness, listening and reactivity.

We have teams specialized in accountancy, technical consultants and an active network of partners.

We offer prestations around accountance :

  • Accountance.
  • Fiscal concerns.
  • Audit : diagnostic of your internal organization.
  • Assistance on consolidation software or accountancy systems.

We purpose technicals services as :

  • Technological decision-making.
  • Technical architecture for your information systems.
  • Project management.
  • Technicals definitions and developments.
  • Technicals training.

For more details, contact us.

Secure Cloud

  • Fast operational implementation
  • High security level
  • 24/7 availability
  • Immediate change of the software to new features, new user, change of perimeter,…

Secure

Separate databases & HTTPS encryption

Each customer’s data is stored in a separate database. This helps to display any risk of unwanted leaks to another company’s database. All information is encrypted using the HTTPS protocol.

Daily backups

We store backups of your data in several different places with different hosts.

Confidentiality

The infrastructures are located in France. Your data belongs only to you. None JEX employee can view the content of your database without your permission.

All inclusive service, serenity

We support all steps of the application provision, from its set up on our secured server till the final validation tests prior comissionning.

The application service offer includes :

  • Analysis service dimensioning according to client’s needs (request qty, user qty and their role, database sizing, …).
  • Application and parameters set up.
  • A dedicated hosting for your application on a full range of web hosting servers offering a high availabilty.
  • Assistance contract for application maintenance and operation.

Energy saving solution

Our dedicated hosting offer lay on last generation of very low energy consumption platforms respecting the environment.

Servers are built according to RoHS directive (no Lead, Mercury, Cadmium, Hexavalent Chromium, …). Generated waste from the manufacture or server exploit are recycled or transformed by specialized company.

Support

We offer our customers 3 level of support on our products :

  • Standard : email support within 3 open days.
  • Premium : email and telephone support within 1 open day.
  • Platinum : email and telephone support within 4 open hours.

 

Our clients can contact our support service by email

Tailor made development

Ours products progress with clients feedback and requests.  Our development department remain at your disposal to modify according to your needs. We can deliver all steps from original brainstorming, through maintenance, drawing up the terms of reference, development and tests. We can do it ourself or in collaboration with our client’s team.